Business Fulfillment Center
802-868-7244
 
  
 
 
 
Telephone Answering & Fax Service

Telephone Lines at our Distribution Center
If the Remote call Forwarding does not work for you and you want a physical line, we can install a dedicated telephone line for you at our distribution center and then forward the phones to your office in Canada or anywhere in the world. This service is ideal for companies that want a “ physical “ presence in the U.S. Many U.S. customers are reluctant to deal with “foreign” firms, so it often makes sense to have a U.S. phone number. There is a one-time installation charge which must be paid by credit card prior to us ordering the installation by Verizon. Please allow 1-3 weeks for installation. The on-going cost is US $50.00 per month plus local and long distance charges. All phone bills will be marked up by a fixed percentage. Typically, it costs us about .07 cents per minute to forward the phone anywhere in the U.S., Canada, or the United Kingdom. Your cost will be about .09 cents per minute after markup. We will charge your credit card US $50.00 per month on the first of each month in advance. Phone charges will be billed as they come in. The phone bill itself is actually quite small. If you get three calls per business day (about 60 per month) and the average call lasts five minutes, expect a bill of around US $30.00 per month. If payment is not received by the 10th of the month (i.e., your credit card is declined and other arrangements for payment are not made promptly), we will disconnect the line until the account is settled. All costs associated with the line must be paid upon termination of a business relationship.

Remote Call Forwarding by Verizon
If you want to have a U.S. phone and forward that to an 800 number in Canada or elsewhere, please contact Verizon directly. They can set up a “Remote Call Forward” for you. There is a one-time installation fee of US $25.00 and then a monthly charge of US $28.00. Please confirm terms and conditions with Verizon. Call us if you need their phone number.

Use of Our fax Machines
If you need to send one or two faxes every now and then, you are welcome to use our fax machines. For long faxes (more than five pages) or for overseas faxes, please use an 800 number, a calling card, or let us know in advance. Customers using our fax for either sending or receiving on a regular basis, a modest fee will be charged.

 
 
 
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A word from the president Steve Selby and his team have been in the business of helping people expand their business for over a decade. Read Steve's thoughts on current trends and soak-up some of his wisdom...